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Privacy Policy

How Snout & Tail collects, uses, and protects your information.

Last updated: May 2026

Snout & Tail ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit snouttail.com or buy from us, how we use it, and the choices you have. By using our site, you agree to the practices described here.

Information we collect

When you place an order or contact us, we collect information you provide directly — such as your name, email address, shipping address, billing details, and phone number. We also automatically collect certain technical data, including your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.

How we use your information

We use your information to process and ship orders, provide customer support, send order updates, prevent fraud, improve our products and website, and — where you've opted in — send marketing emails about new products and promotions. You can unsubscribe from marketing at any time using the link in any email.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — such as payment processors, shipping carriers, and email platforms — and only to the extent needed to perform those services. We may also disclose information when required by law.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as intended.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To make a request, email us at help@snouttail.com and we'll respond within the timeframe required by law.